Complaints & Feedback
At Gezint, we are committed to providing high-quality services and support to all who engage with us. We value your feedback and welcome both complaints and suggestions to help us improve. This policy outlines how we handle complaints and suggestions.
1. How to Make a Complaint If you have a complaint about any aspect of our services, staff, or activities, please let us know by: Emailing us at info@gezint.org Calling us at 03336139625 Writing to us at 10 Rav Pinter Close London N16 5BF.
We aim to acknowledge all complaints within 5 working days and provide a full response within 20 working days.
2. How to Submit a Suggestion We also encourage suggestions for improving our services or programs. You can submit suggestions by: Emailing us or Using the suggestion box at our physical locations
3. Our Commitment All complaints will be treated seriously, with fairness, and in a confidential manner. We are committed to resolving complaints efficiently and to using feedback to improve our work.